United Fire Group offers a variety of easy and convenient payment options for our policyholders. You can choose to have your payment automatically deducted from your bank account (EFT), automatically charged to your credit or debit account (RBP), or pay it online or by telephone using a credit card, debit card or electronic check. Or, if you'd rather, you can send us a check or money order in the mail. Choose whichever payment method is most convenient for you.
Also, did you know that you can choose how often you would like to make your payments? Most insurance policies are eligible for flexible installments, which give you the choice of paying your bill monthly, bi-monthly, quarterly, semi-annually or annually. An installment fee is applied.
Learn how to take advantage of our flexible installment options.
If you have a question about your payment, please contact our Direct Bill Customer Service Center at 800-637-6309 between 7:00 am and 6:30 pm CT, M-F (excluding holidays). If you are billed by your insurance agent, please contact them with any questions regarding your bill.
Please Note: The following policies are not eligible for online or telephone payment:
- Policies that are expired or cancelled
- Policies that are billed to your mortgage holder
- Policies with a balance of $0.00
- Policies that are already set up for monthly EFT payments
- Policies that are already set up for monthly RBP payments